Relevant document: ‘Certificate of Clearance ‘ (CoC).
Apply by post to the address above. Walk-in applications are no longer accepted.
Letter from us requesting the certificate (provided as an attachment by the processing centre), scanned recent passport photo, Singapore National Registration Identity Card (NRIC) front and back.
Non-citizens who wish to apply for a COC may lodge an appeal for consideration through the website above. Appellants must have resided in Singapore for a minimum period of 6 months under a valid pass issued by the Immigrations Checkpoint Authority (ICA) or the Ministry of Manpower (MOM). Documents required are listed on website above. You will need to provide a set of fingerprints taken by a qualified officer at a police station or an authorised office of the country in which you are living. Original hardcopy fingerprint impressions may be mailed by overseas applicants to above address with the eCOC Acknowledgement slip.
Applicants with a criminal history:
In addition to applying for a COC, if an applicant has any criminal conviction recorded in Singapore they should apply for details of their criminal convictions from the State Courts. Information and an application form for applying for Court records can be found on their website at www.judiciary.gov.sg.
Payable – debit or credit card (Visa or Mastercard only) or i-Banking account.
Criminal Investigations Department
Block D, #02-07/08 Police Cantonment Complex
391 New Bridge Road
(65) 64358277 (direct line) between 9.00 am and 5.00 pm Singapore time (GMT +8)
Police clearance certificates
Depending on your Australian visa application type and your personal circumstances, you may be required to provide a police clearance certificate with your Australian visa application so that the Australian Government can determine whether you are of good character.
If you are required to provide a police clearance certificate, you must obtain the certificates from all the countries you have lived for 12 months or more cumulatively during the last 10 years.
Police clearance certificates are also known as a penal clearance certificate or Certificate of Criminal Record in some countries. Unless otherwise requested by the Department of Immigration and Border Protection, police clearance certificates are not required for persons under the age of 16 years.
Character requirements for an Australian Visa
If you want to enter Australia with a visa, you must be of good character and you will be assessed against the character requirements for the type of Australian visa you will be applying. As part of your Australian visa application, you might be required to provide a police clearance certificate (from each country where you have stayed for 12 months or more in the last 10 years) or other suitable evidence to satisfy the character requirements.
Under Section 501 of the Migration Act 1958, the Minister for Immigration or the Australian Department of Immigration and Border Protection can refuse or cancel your visa, if you do not meet the character requirements.
Character test to get an Australian visa
You will not pass the character test for an Australian visa if:
When is a police clearance certificate required?
If you are over the age of 16 and have lived in any of the countries for a total of one year or more in the last 10 years, you must get a Police clearance certificate from that country.
How long my police clearance certificate is valid?
For Australian immigration purposes a police clearance certificate is deemed to be valid for 12 months from the issue date.
How can you get a police clearance certificate?
For instructions on obtaining a certificate from an overseas government or law enforcement authority, refer to the relevant country information.
If you are required to provide an Australian police clearance certificate because you have spent more than 12 months in Australia within the last 10 years, you must complete the Australian Federal Police (AFP) National Police Check application form which is available from the AFP website: