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Telephone Betting Clerk Australia

Telephone Betting Clerk Australia ANZSCO  561113:

Telephone Betting Clerk Australia ANZSCO 561113:

Description

Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.

Skill Level

5

Group: 5611 Betting Clerks

Description

take bets from customers at betting agencies, over the telephone and on course.

Tasks

  • taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
  • recording and entering bets electronically and in transaction ledgers
  • issuing tickets and preparing summaries of transactions
  • monitoring amounts of money placed on race entrants
  • checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
  • verifying the identity and account balances of betting agency customers
  • answering betting inquiries over the telephone, via email and in person
  • may work in a call centre

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.
In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Registration or licensing may be required.

Occupations in this Group

  • 561111 Betting Agency Counter Clerk
  • 561112 Bookmaker’s Clerk
  • 561113 Telephone Betting Clerk
  • 561199 Betting Clerks nec