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Privacy Policy

Privacy Policy

At Skilled Migration Consultants we are serious about privacy and the security of your information. We are committed to protecting the personal information that we hold about you.

Collection of information

Skilled Migration Consultants  will collect personal information that is reasonably necessary for us to assess your situation and provide you with our services. The kind of personal information we collect and hold will depend upon the type of services that you request from us and may include: your name, date of birth, address, contact details and relevant identification and personal documents including marriage certificates, police clearance certificates and immigration information.

How information may be collected

Skilled Migration Consultants  will collect your personal information in a number of ways including, but not limited to:

  • directly from you (or your authorised relative or friend), such as when you provide the information by phone, email or in a form;
  • from other migration agencies where permitted by law; and
  • from third parties as required in order to act as your migration agent.

How your personal information may be used

Skilled Migration Consultants  may use your personal information for the purpose of providing the visa services you have requested, as well as for related purposes such as to:

  • verify your identity or transactions which you may enter into with us;
  • administer and manage the provision of our products and services;
  • respond to queries, complaints or to provide you with our general customer services;
  • provide relevant immigration related agencies of your relevant information as required;
  • comply with Visa Help’s risk management policies and procedures; or
  • train our staff.

We will not, however, use your personal information other than for:

  • a purpose you would reasonably expect;
  • a purpose required or permitted by law; or
  • a purpose otherwise authorised by you.

 

Other service providers associated with Skilled Migration Consultants

We may contract out some of our administrative and support functions such as information gathering, identification verification and other back office related functions to external contractors from time to time. Only information necessary for the contractor to carry out their function will be provided and will be subject to confidentiality clauses in the relevant services agreement.

Storage and security of information

Skilled Migration Consultants   stores personal information in a combination of computer storage facilities, paper-based files and other records. We will take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure. Your personal information will not be sold to anyone.

Once personal information is no longer required to be retained, it could be destroyed.

Changes to our Privacy Policy

Skilled Migration Consultants  may make changes to this Privacy Policy from time to time for any reason and will make concerted efforts to update the website in a timely manner.

Contacting us

If you would like more information about how we manage your personal information, please contact us at: contact@skilledmigrationconsultants.com